Refund Policy
We want you to love your order! If you're not completely satisfied, we're here to help.
Returns We accept returns within 14 days of delivery for any reason, including sizing issues. To initiate a return, please submit a return request directly from your order confirmation page or contact us at info@rebekahandrade.com with:
- Your order number
- The reason for your return
- Photos of the item (required for damaged or defective items)
Once your return request is approved, we will send you a prepaid return shipping label via email.
Damaged or Defective Items If you receive an item that is damaged, defective, or incorrect, please contact us within 14 days of delivery and we will prioritize a replacement or full refund.
Exceptions The following items are non-refundable:
- Sale items
- Gift cards
Refunds Once your return is received and approved, refunds are processed within 10 business days. If you haven't received your refund after 15 business days, please contact us at info@rebekahandrade.com.